Security by Default.
We take care of all security issues so you can focus on creating stunning content with Mate.
Frequently asked questions
Is Mate GDPR-compliant?
We are committed to following and implementing all guidelines and recommendations of the GDPR in relation to all data and information we handle, process and store at Mate. Contact security@mate-studio.com to request the deletion of data.
Where are Mate's servers located?
All of Mate’s infrastructure runs in Amazon AWS, hosted in European regions. You can find more information about AWS security practices on their cloud security page.
Is data encrypted?
We use various Amazon AWS services such as RDS and S3 and have configured them to use AES-256 encryption for all data at rest.
Is there a penetration test?
We are happy to provide our customers and interested parties with our latest penetration test after signing an NDA. For further details, please contact us directly.
Where can I find the list of data sub-processors?
You can find the list of all data sub-processors in our DPA or in our TOMs. Contact us to get access to the files.
How can I report security problems?
We are always happy when Mate users contact us about security vulnerabilities. You can reach us at security@mate-studio.com.
Mate's privacy policy
How we handle data and what data we store.
